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Fulfillment Overview

Siebel Field Service provides two methods for filling an order automatically:

• The Fulfillment Engine automatically locates in inventory the ordered items (or substitutes for these items), allocates these items, and generates a pick ticket.
• The Part Locator is a semi-automated version of the Fulfillment Engine. It gives the user control over fulfillment of individual line items in an order. The user can select the line items and choose to carry out these automatic procedures for the selected items:
  • Find products or substitutes in inventory.
  • Allocate these items.
  • Generate pick tickets.