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Siebel Field Service Guide > Setting Up and Using Scheduling > Creating Constraint Sets for Scheduling > Defining ConstraintsThis task is a step in Process of Setting Up Scheduling. Constraints are created using the Constraint Wizard, which walks you through this process step-by-step. You choose a constraint template and then either select or fill in the appropriate values. CAUTION: Do not define contradictory constraints. For example, the following two constraints conflict if both are hard constraints and the duration for the activities is less than two hours: Be sure to test new constraints before releasing them into a production environment; leaving them as soft constraints may help to avoid problems. However, too many soft constraints hamper performance, so there must be a balance.
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Siebel Field Service Guide |