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Synchronizing Data on the Siebel Handheld Device

You must synchronize the data on your handheld device:

• After you install or upgrade the Siebel Handheld application.
• Before uninstalling the Siebel Handheld application.
• On a regular basis to keep your data synchronized with Siebel Server and Siebel Mobile Web Client.

The sections that follow describe how to synchronize using Companion Sync (CS), Direct Server Sync (DSS) and Direct Server Sync via Proxy (DSSvP), and provide some troubleshooting tips.