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Developing Opportunities in Siebel Sales Handheld

An opportunity is defined as a potential revenue-generating event. An opportunity is usually associated with an account and one or more contacts, products, activities, and quotes.

Examples of opportunities are:

  • At a trade show, a company representative expresses interest in purchasing a product.
  • When called by a telesales representative, a contact indicates interest in contracting maintenance services.
  • In a conversation with an existing client, the client expresses an interest in upgrading to the newest product model.

The following topics related to opportunities are included in this section:

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