Siebel Service Handheld Guide > Print Configuration Settings > Overview of Siebel Handheld Print Configuration Settings >
Use the PrinterDensity parameter to get a lighter or darker output from the printer. Start with the default setting, 2, which corresponds to the printer manufacturer's default. As you get feedback from the field, you may need to adjust this setting.
The valid values are 0-4 where 0 is the lightest print density, 4 is the heaviest print density, and 2 is average print density.