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Event Change Management

During the process of confirmation of event details, the customer may decide to make significant changes to the quoted event, such as date changes and cancellations. After gathering the new requirements, the event manager may consult with the sales team to determine a course of action.

These actions might include:

• Discussions with revenue managers, and resubmission of the Quote Evaluation. For more information on the evaluation process, see Revenue Management.
• Creating a quote activity for the sales representative to determine if the event can be rebooked.