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What's New in This Release


What's New in Siebel Hospitality Guide, Version 7.8

Table 1 lists changes described in this version of the documentation to support Release 7.8 of the software.

Table 1. New Product Features in Siebel Hospitality Guide, Version 7.8
Topic
Description

Setting Up Guest Conveniences

This section details how to add information about guest conveniences, for example, airports and restaurants, that are in close proximity to a property.

Setting Up Nonparticipating Properties

This section details how to set up nonparticipating properties, which are properties that do not use the Hospitality Event Sales Execution, Central Reservation System, or Function Space Inventory processes.

Defining the Property's Neighborhood Characteristics

This section details how you can add details of the local companies, restaurants, and attractions that are in the property's neighborhood.

Defining the Property Profile

This section details how to profile the property.

Defining Property Policies

This section details how to add the property's policies to the property record.

Adding Property Floor Plans

This section details how to add floor plans to the property record.

Setting Up Property Clusters

This section details how to set up clusters of properties.

Marking a Specific Space as Requiring Backup

This section details how to indicate whether or not a specific space requires a backup space.

Configuring the Do Not Move Flag

This section details how to prevent a function from being moved.

Adding Catalog Visibility to Products

This section details how to make catalogs of products visible to employees.

Forecasting Product Consumption

This section details how to forecast the consumption levels of a product.

Adding Product Attributes to Function Spaces, Categories, and Sleeping Rooms

This section details how function spaces, categories, and sleeping rooms can, as products, have attributes assigned to them.

Creating Function Space Product Features for the Opportunity Screen's Function Agenda

This section details how features can be added to products (in this case, specific spaces or categories) so that they can be used in the selection of a space for a function agenda.

Defining Active and Backup Information

This section details how active and backup information should be displayed within the Function Space Diary.

Using the Function Space Calendar

This section details how to use the function space calendar.

Using the Sleeping Room Calendar

This section details how to use the sleeping room calendar.

Setting Up Minimum and Maximum Controls for Function Spaces, Catering Products, and Sleeping Rooms

This section details how to set up minimum and maximum pricing controls for function spaces, catering products and sleeping rooms.

Discount Pricing Administration

This section provides information about discount pricing in Siebel Hospitality.

Setting Up Full Day Discounts for Function Spaces

This section details how to set up full day discounts for function spaces.

Setting Up Volume Discounts

This section details how to set up volume discounts for products.

Setting Up a Matrix Series

This section details how to set up matrix discounts.

Defining Event Templates

This chapter details how to set up templates for event types that occur on a regular basis.

Post Event and Resume Templates

This chapter details how to set up postevent and resume templates that enable the event manager to evaluate events.

Managing Hospitality Accounts and Contacts

This chapter details how to manage accounts and contacts about whom you store details in Siebel Hospitality.

Using Rapid Room Block

This section details how to quickly book room blocks using the Rapid Room Block functionality.

Copying Room Block Line Items

This section details how to copy room block line items for an opportunity.

Using the Property Locator

This section details how to use the Property Locator to find suitable properties for an event opportunity.

Using the Property Screen

This section details how to use the Property screen to evaluate potential properties for an event opportunity.

Applying an Event Template to an Opportunity

This section details how to apply an event template to an opportunity.

Modifying the Opportunity Arrival Date

This section details how to modify the arrival date for an opportunity.

Adding Macro Estimates to an Opportunity

This section details how to add revenue macro estimates to an opportunity.

Using Quick Opportunity Capture

This section details how to quickly capture information about an opportunity using the Quick Opportunity Capture functionality.

About Host-Affiliate Relationships

This section provides information about host-affiliate relationships and how to develop opportunities for these relationships.

Using the Opportunity Explorer

This section details how to use the Opportunity Explorer.

Using Opportunity Charts

This section details how to use opportunity charts.

Managing Recurring Events

This chapter details how to create recurring events that can occur at one or multiple properties.

Asynchronous Generation of Multiple Quotes

This section provides details about the asynchronous generation of multiple quotes.

Generating Quotes from Recurring Events

This section details how to generate quotes from recurring events.

Generating Quotes from Host-Affiliate Opportunities

This section details how to generate quotes from host-affiliate opportunities.

Changing the Event and Sales Manager for a Quote

This section provides information about changing the Event Manager and Sales Manager for a quote.

Applying a Property-Specific Event Template to a Quote

This section details how to apply an event template to a property-specific quote.

Adding Resource Cluster Line Items

This section details how to add line items from other properties in a particular property's cluster.

Preventing Functions from Being Moved

This section details how to prevent functions from being moved.

Changing Selected Function Spaces with Product Features

This section details how to changes selected function spaces with Product Features.

Reviewing the Room Block Summary

This section details how to review the room block summary for a quote using the Room Block Summary view.

Reviewing Quote Discounts

This section details how to review all discounts for a quote.

Reviewing the Pricing Waterfall for Function Spaces and Sleeping Rooms

This section provides information about the pricing waterfall for function spaces and sleeping rooms.

Viewing the Quote Event Calendar

This section provides information about the Quote Event Calendar.

Using Quote, Function, and Room Block Charts

This section details how to use the quote, function and room block charts.

Management of Functions That Require Backup Space

This section details how function spaces can be allotted backup spaces and how these backup spaces are managed.

Reviewing Group Projected and Blocked Availability

This section details how figures for Group Projected and Blocked Availability can be reviewed using a new view.

Cluster Booking of Assets

This section provides information about assets that can be booked from other properties in a particular property's cluster.

Launching Cluster Booking of Assets

This section details how to launch cluster booking in Siebel Hospitality.

Managing Nonparticipating Properties

This chapter details the entire sales life cycle from opportunity to order for nonparticipating properties.

Viewing Floor Plans in the Function Space Diary

This section details how property floor plans can be accessed from the Function Space Diary.

Querying the Function Space Diary

This section details the Function Space Diary query assistant, which allows precise booking searches.

Printing from the Function Space Diary

This section details how snapshots of the Function Space Diary information can be printed.

Viewing the Quote Evaluation Response

This section details how to view the Quote Evaluation Response form.

Viewing All Line Items for an Order

This section details how to view all line items for an order.

Viewing the Total Discount for an Order

This section details how to view the total discount for an order.

Viewing the Event Check Associated with an Order

This section details how to view the event check associated with an order.

Viewing the BEO Specifications for an Order

This section details how to view the Banquet Event Order specifications for an order.

Viewing the Line Item Audit Trail for an Order

This section details how to view the audit trail for all line items associated with an order.

Adding Line Items to an Event Check

This section details how to add line items to an event check after an event has taken place.

Viewing Billable and Nonbillable Event Check Line Items

This section details how to view all billable and nonbillable line items associated with an event check.

Configuring Reports

This section details how the report headers can be set up and configured for the various reports.

About the Banquet Revenue Summary Report

This section describes the Banquet Revenue Summary report.

About the Function Space Products Report

This section describes the Function Space Products report.

About the Function Space Setup Style Report

This section describes the Function Space Setup Style report.

About the Diary Report

This section describes the Diary report.

About the FSI New Bookings Report

This section describes the FSI New Bookings report.

Siebel Hospitality Guide