Siebel Life Sciences Portals Guide > Implementation Tasks > Customizing Notifications >

Modifying Email Templates

Templates provide the content for automated messages, such as confirmations of orders being placed and shipped. They are created and modified in the All Templates view under the Communications Administration screen.

To modify an email template

  1. Navigate to Communications Administration > All Templates.

    The All Templates view appears.

  2. Select a template, such as Order Confirmation.
  3. Make modifications to the template text.

    You can also copy and paste available substitutions, such as [Street Address].

  4. Click the Template Items tab to add preformatted files, such as a standard header or footer.
Siebel Life Sciences Portals Guide