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Siebel Life Sciences Guide > Communicating with Customers for AECM > About Communicating with Customers for AECMThis chapter describes ways to communicate with the customers and coworkers about an adverse event or complaint. If you have installed the Siebel Document Server, you can create documents such as letters, reports, and presentations from within the Siebel Medical application. Where to Find More InformationThe following chapters describe other aspects of the complaints and adverse events management process: |
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