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Siebel Life Sciences Guide > Investigating Adverse Events and Complaints >
About the LS Medical Product Issue Service Business Service
The LS Medical Product Issue Service is based on the class CSSServiceLSProductIssue. It is a placeholder for the business services used by Siebel AECM. Customizing the LS Medical Product Issue Service
The LS Medical Product Issue Service business service is written in C++ and cannot be modified. However, the methods in this business service are modular and can be used in workflows that you create. The LS Medical Product Issue Service Business Service Methods
The LS Medical Product Issue Service has three methods. These are described in Table 43.
Table 43. LS Medical Product Issue Service Business Service Methods
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GenerateReportNum |
Generates report numbers for MedWatch and MDV reports as follows. |
LS Medical Product Issue RR Submit |
If the Report Is... |
Then the Method... |
An initial report |
Generates a new report number. |
A supplemental report |
Takes the report number from the initial report. |
Logoff |
Logs out the user. |
LS Medical User Verification |
Query |
Queries with the input search spec and sort spec. |
LS Medical Create Related Product Issue |
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