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Completing Product Analysis and Creating CAPAs (End User)


At the conclusion of the product analysis, the product team member adds information about the root cause of the problem and initiates corrective and preventive actions (CAPA).

This task is a step in Process of Product Analysis Following a Product Issue.

To add root cause and corrective actions to a product analysis record

  1. Navigate to Repairs screen > Repair List view.
  2. Drill down on a product analysis record.
  3. Complete the Root Cause field.
  4. Add corrective actions to the record:
    1. Click the Corrective Actions view tab.
    2. Click Add or New.
      If the corrective action...
      Click...
      And...

      Already exists

      Add

      Select a corrective action from the Add Corrective Actions window

      Is new

      New

      Complete the fields in the new CAPA record

For more information about CAPAs, see Managing CAPAs.

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