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Allowing Users to Change Values of Loyalty Member Attributes

Without configuration, the values of Loyalty member attributes cannot be changed manually. They can only be changed by the Loyalty Engine.

You may need to allow manual changes to the values of member attribute. If you do, it is recommended that you not allow all employees to change these values. Only the managers who need to change the values should be allowed to change them.

You can configure the product to do this in either of two ways:

  • Create a new view, make it editable, and assign it to the appropriate managers by adding it to their responsibility.
  • Make the existing view editable based on the responsibility. You can make a view read-only for certain responsibilities and editable for others.

For information about assigning views to users based on responsibility, see Security Guide for Siebel Business Applications.

Siebel Loyalty Administration Guide