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To give members points, many partners will send you transaction data, which you will use to calculate the number of points that the member earned in your loyalty programs or promotions. For these partners, you do not have to set up point conversion.
However, some partners will send you information about how many points in the partner's loyalty program members earned for transactions. For these partners, you should set up the integration server, which maps the partner's application to your application, so it converts partner points to your points.
You must agree with a partner on a conversion factor, which you can store in the Attachment view of the Partners screen. You must include this conversion factor when you set up the integration server.
This task is a step in Process of Setting Up Partner Access to Siebel Loyalty.
|Siebel Loyalty Administration Guide|