Siebel Loyalty Administration Guide > Host Organization's Use of Siebel Loyalty >
Viewing Loyalty Members' Point Balances
A member service representative can view members' point balances:
To view a member's point balance
- Navigate to the Loyalty Members screen.
- In the Members list, select the member and click its Member # hyperlink.
The member's balances for point type 1 appears in the member form, in the Available Points, Qualifying Points, and Lifetime Qualifying Points fields.
- Click the More Info view tab.
The member's point balances for point types two and three appear in the Points Status sections.