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Before you create tier promotions, you should have a general understanding of how to create promotions, described in Setting Up Siebel Loyalty Promotions
Tier promotions are created like reward promotions, as described in Process of Creating Loyalty Promotions, but they differ in the following ways:
For a detailed example of how to create the tier promotions needed by a sample loyalty program, see Example of Creating Tier Promotions.
NOTE: You cannot delete tier promotions. If you were able to delete a tier promotion, you would also have to delete the tier and all references to it and recreate it from scratch. Even one stale reference could stop the engine.
|Siebel Loyalty Administration Guide|