Siebel Order Management Guide Addendum for Industry Applications > Workflows for Customer Asset-Based Ordering > Workflows to Process an Order Checkout >

eSales - Save Shipping Address

This workflow is invoked during order processing to save a shipping address for the account. This workflow is shown in Figure 23.

The CUT eSales - Enter Shipping Details workflow invokes this workflow as a subprocess.

Figure 23. eSales - Save Shipping Address Workflow

Workflow Description. This workflow:

1. Saves the address.
2. If it saves the address successfully, associates it with the customer.
3. If the account does not have a primary address set, sets the new address as the primary address.

If any step causes an error, the workflow terminates.