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Oracle's Siebel Order Management copies data from one document type to another as a transaction progresses. Example transactions for which data is copied from one document type to another include the following:
- Quote-to-Agreement
- Opportunity-to-Quote
- Order-to-Agreement
- Agreement-to-Order
In earlier releases, the mapping between objects was either hard-coded (as in Quote-to-Agreement) or inconsistently defined (such as with business component user properties or SIS OM PMT mappings). In this release, all mappings between objects are defined in the Administration - Application screen, then Data Map Administration views of the run-time client. Using the Administration - Data views and the ISS Copy business service, you can create new mappings and update existing mappings. A mapping can support one or more business components from a business object (for example, quote, quote line item, and quote payments). NOTE: ISS Copy and Data Transfer Utilities (DTU) are two business services used for copying business component data from one place to another. In this release, both DTU and ISS Copy are generally available to all Siebel Business Applications. Both services are managed from the same administration view. The ISS Copy business service can be used to handle hierarchical business components (such as line items). For other scenarios, DTU is more powerful and so it can be a more suitable solution for your organization's needs. For details on DTU, refer to the coverage of Data Transfer Utilities in Siebel Finance Guide.
This chapter explains the use of the ISS Copy business service, or Copy Service. This chapter is organized as follows:
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