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CommSessionMgr and CommConfigMgr components use a small percentage of the resources of the Siebel Server on which it runs. AOM performance has the greatest effect on overall system performance, even when CommSessionMgr or CommConfigMgr components are present.
AOM memory requirements for agent sessions depend on many factors. AOM memory usage for an agent using session communications is greater than for other users (those who are not defined as agents in a communications configuration).
AOM tuning also depends on your communications configuration caching methods. See also Conserving AOM Server Resources Through Caching.
For more information about AOM tuning, see Tuning the Siebel Application Object Manager for Performance.
|Performance Tuning Guide|