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Product Administration Guide > Product and Promotion Eligibility and Compatibility > Defining How Eligibility Output DisplaysEligibility is checked before the product or promotion is displayed in a catalog, Product picklist, or elsewhere in the interface. Eligibility information is displayed when you are selecting products to add to quotes, orders, or agreements. You can define how this information is displayed. Eligibility Display Options for CatalogsIn catalogs, there are three options for how eligibility information is displayed:
If customers are eligible for only a small percentage of the total products, then choosing the Hide Products option gives slower performance than the Show Products with Comments option. This is because a large number of records must be read before enough records are found to fill a page. This performance trade-off should be considered when selecting the Display Mode during implementation design. Eligibility Display in Siebel ConfiguratorIn Siebel Configurator, if the customer is ineligible to buy the product, then the application displays an error message if the user selects the product. The user can click Undo to undo the selection that caused the error, or select Proceed to go ahead with the configuration using the ineligible product. If the user selects Proceed, Siebel Configurator adds this error message to its message list. Siebel Configurator also enforces the value set for the Display Mode parameter. If this parameter is set not to show ineligible products, then these products are not in the Siebel Configurator session and the user cannot choose them. NOTE: This setting can be set at the workflow level, the applet level, or the server parameter level. To define how eligibility output displays on the mobile or dedicated client
To define how eligibility output displays on a server-based application |
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