Siebel Professional Services Automation Guide > Resource Management > End-User Procedures for Resource Management >

Assigning Ownership of Resource Requests

The Unassigned Resource Requests view is used to monitor resource requests that are not currently assigned to a resource manager. Resource requests can be assigned by selecting a user in the Owner field.

To assign ownership of a resource request

  1. Navigate to the Resource Requests screen.
  2. From the visibility filter, select Unassigned Resource Requests.
  3. Drill down on the Request ID field hyperlink for a resource request record you want to assign ownership to.
  4. Click the More Info view tab.
  5. In the Owner field, click the select button.
  6. In the Pick Position dialog box, select the owner and click OK.

    NOTE:  If the value of the Owner field is set to your user name, the resource request is displayed in the My Resource Requests view rather than the Unassigned Resource Requests view.

Siebel Professional Services Automation Guide