Siebel Public Sector Guide > Managing Investigative Cases >

Creating Suspect Profiles for an Investigation

Suspect records provide profile information on individuals believed to be associated with unlawful acts. Suspects can be associated with incidents, cases, groups, and other investigative data.

When investigating an incident, the agency team maintains a comprehensive history of activities and associates documents and other media to the suspect record. These notes are important when building a case and can help the investigation team avoid duplication of effort.

Activities and Suspect Profiles

While conducting research on a suspect, an investigator might call a police department to follow up on an incident associated with the suspect. After the call is completed, the investigator creates an activity record to record the event. Activities also can be tasks or to-do items that need to be completed in the future. These items can be flagged to order their appearance as to-do items on the user's calendar. For more information on creating activities, see Applications Administration Guide.

Attachments and Suspect Profiles

Any type of media (files, pictures, reports, Internet queries, and so on) can be associated with a suspect profile, as well as with an incidents, cases, events, advisories, and groups. Attachments are useful in building an electronic case folder so that all parties in the investigation can share information.

Notes and Suspect Profiles

Notes are used to maintain important information about incidents and suspects and can be viewed by users. All users can view Public notes. Private notes can only be viewed by the user who created the note.

Procedure

Use the following procedure to create a suspect profile for an investigative case.

This task is a step in Process of Managing Investigative Cases.

To create a suspect profile for an investigative case

1. Navigate to the Suspects screen.
2. In the Suspects list create a new record, and complete the fields.
3. In the Suspect form, enter additional details and comments, and then save the record.