Siebel Remote and Replication Manager Administration Guide > Administering Siebel Remote >

Deactivating and Reactivating a Mobile Web Client

To deactivate and reactivate Mobile Web Clients, use the following procedure:

To deactivate or reactivate a Mobile Web Client

1. From the application-level menu, choose Navigate > Site Map > Administration - Siebel Remote.
2. In the link bar, select Mobile Clients.
3. In the Parent Server form, use the record navigation buttons or standard query techniques to select the appropriate server.
4. In the Mobile Clients list, select the Mobile Web Client.
5. To deactivate the Mobile Web Client, do the following:
   1. In the End Date field, enter a new effective end date that is the current or future date.

      This will cause the Transaction Router, Transaction Merger, and Synchronization Manager to stop processing requests for the client.

   2. Click the menu button, and then click Save Record.
   3. Delete the docking folder for the Mobile Web Client from the Siebel Remote directory on the Siebel Remote server.

      This will prevent the mobile user from establishing a synchronization session with the server.

   4. Stop the Transaction Processor and any Router tasks to clear out any cached user information.
6. To reactivate a Mobile Web Client, do the following:
   1. Clear the End Date field so that it does not contain a date.

      NOTE:  Even if the date is in the future when you are clearing End Date, it is still necessary to reextract and reinitialize.

   2. Click the menu button, and then click Save Record.
   3. Reextract and reinitialize the Mobile Web Client.