Siebel Remote and Replication Manager Administration Guide > Setting Up Mobile Web Clients > Using Routing Models >

Field Engineer Routing Model

Users assigned the Field Engineer data routing model receive a database extract and follow-on transactions dealing with information relevant to a Field Engineer. This model provides the Field Engineer with all the data required to perform and debrief a complex job requiring an acceptable level of historical data regarding customer and asset history. With this data the Field Engineer can order parts, generate service invoices, debrief time and expense on site, and perform cycle counts. Debriefing is the reporting of material usage, time, and expenses to service managers after completing an activity. To display a list of views typically associated with this routing model, from the application-level menu, choose Navigate > Site Map > Administration - Application > Responsibilities, and query for a responsibility containing the name of the routing model.