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Setting Key Fields

The first time SSSE synchronizes a particular record, SSSE uses Key fields to determine if a calendar, employee, or to do record in the Siebel application is the same record as a record in Microsoft Exchange Server. If the values in all key fields of a record match, then SSSE assumes that the record is the same record, and SSSE synchronizes the record between the Siebel application and Microsoft Exchange. If all key fields do not match, then SSSE assumes the record is a unique record.

SSSE does not use key fields to determine whether or not contact records match. For information on how SSSE matches contact records, see About SSSE Contact Record Matching.

The following procedure describes how to set key fields.

To set key fields

1. Navigate to Administration - PIM Server Integration, and then Domain Map.
2. In the Domain Map list, select a record.
3. In the Field Map list, select a record.
4. Select the Key Field check box.

Related Topics

Mapping Siebel Domain and PIM Domain Fields

Creating Field Mappings

Setting Field-Level Synchronization