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Configuring SSSE for Multiple Active Directory Forest Support

This topic describes the additional steps you must perform to enable SSSE to operate in a multiple AD forest environment.

This task is a step in Process of Configuring SSSE for Multiple Active Directory Forests.

Use the following procedure to configure SSSE for multiple AD forest support.

To configure SSSE for multiple AD forest support

  1. Log in to your Siebel application as an administrator and navigate to Administration - Server Configuration, Enterprises, and then Parameters.
  2. In the Enterprise Parameters list, set the parameter, Query External Exchange Domains, to TRUE.
  3. Create a new Siebel employee user for each of the SSSE administration users, setting the appropriate email addresses (for example, SSSE_DomainA@DomainA.com, SSSE_DomainB@DomainB.com).
  4. Navigate to Administration - PIM Server Integration, and then Sync Access Control.
  5. In the User Map list, add a new PIMSI user map record for each of the SSSE administration users, but do not enable them for synchronization.
  6. Navigate to Administration - PIM Server Integration, and then Configuration.
  7. Select the Exchange 2000/2003 Connector profile, then add the following records in the Configuration parameters list. (It is assumed that your environment has three domains, A, B, and C, and that the PIMSI engine resides on a Siebel Server in domain A.)
    Section
    Parameter
    Value

    Engine Shares

    Share01

    Specify the Connector share for Domain A.

    Example:\\SiebelEC_A.Domain_A.COM\PIMSI

    Engine Shares

    Share02

    Specify the Connector share for Domain B

    Example:\\SiebelEC_B.Domain_B.COM\PIMSI

    Engine Shares

    Share03

    Specify the Connector share for Domain C

    Example:\\SiebelEC_C.Domain_C.COM\PIMSI

    Calendar

    UserMailBoxIDSource

    EMAILFULL

    When you select EMAILFULL, the entire email address (username@domain.com) is used for WebDAV calls.

    Connector Application Map

    Share01

    Specify the NetBIOS name of the Microsoft Exchange Server for Domain A. This instructs the server associated with Share01 (SiebelEC_A) to only work with Exchange Server EXCHANGE_A.

    Example:EXCHANGE_A

    Connector Application Map

    Share02

    Specify the NetBIOS name of the Microsoft Exchange Server for Domain B; instructs the server associated with Share02 (SiebelEC_B) to only work with Exchange Server EXCHANGE_B

    Example:EXCHANGE_B

    Connector Application Map

    Share03

    Specify the NetBIOS name of the Microsoft Exchange Server for Domain C; instructs the server associated with Share03 (SiebelEC_C) to only work with Exchange Server EXCHANGE_C

    Example:EXCHANGE_C

    Preferred Global Catalog Servers

    Global Catalog Server1

    Specify the Global Catalog server for Domain_A

    If there is a global catalog that encompasses all domains, this record is unnecessary.

    Preferred Global Catalog Servers

    Global Catalog Server2

    Specify the Global Catalog server for Domain_B

    If there is a global catalog that encompasses all domains, this record is unnecessary.

    Preferred Global Catalog Servers

    Global Catalog Server3

    Specify the Global Catalog server for Domain_C

    If there is a global catalog that encompasses all domains, this record is unnecessary.
    
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