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You cannot delete division records because business components throughout your Siebel Business Applications refer to organizational records. Deleting a division might cause invalid references on transactional records. However, you can rename a division or promote a division to an organization.
Make sure the Local Access control field in the Responsibility View list is set properly. This setting determines which views mobile users can work in offline. For faster synchronization time, reduce the number of views that have local access. For more information, see Local Access for Views and Responsibilities.
When you enter records on particular views (for example, Service Request List View), records can appear lost if the underlying business component is re-queried before a user is assigned to the access list. This event can occur if the associated detail applet (for example, Service Request Entry applet) expands or collapses to show or hide additional fields. By default, collapsing or expanding a detail applet results in the record being committed and the business component being requeried.
You can override the default behavior described above by setting the user property
CAUTION: It is not recommended to set
In addition to specifying the applet, you can also specify the view mode where you disable an automatic re-query of the business component when a detail applet collapses or expands. To specify the view mode, add the following entry to the user properties of the applet in Siebel Tools:
|Security Guide for Siebel Business Applications|