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Troubleshooting Siebel Gateway Name Server Installation

This section describes potential errors that can result from a faulty installation or configuration.

Problem: The Siebel Gateway Name Server does not start.

Solution: Failure to start the Siebel Gateway Name Server can be caused by a number of problems including, but not limited to, incorrectly set LD_LIBRARY_PATH (Solaris), SHLIB_PATH (HP-UX), or LIBPATH (AIX) variables, incorrect permissions set on shared libraries, or missing shared libraries.

You can use the ldd command to show missing libraries. Also check the siebenv.csh and siebenv.sh files and make sure that $SIEBEL_HOME/lib is included and set before LD_LIBRARY_PATH (Solaris), SHLIB_PATH (HP-UX), or LIBPATH (AIX). If there are library conflicts, set $SIEBEL_HOME/lib as the first element of the shared library path environment variable.