System Monitoring and Diagnostics Guide for Siebel Business Applications > Monitoring Siebel Server Run-Time Operations > Analyzing System Data with Siebel Run-Time Data >

Mapping User Sessions to Siebel Servers or AOMs

Map user sessions from the Web server to individual Siebel Servers or application object managers (AOMs) by accessing the user session cookie in the Siebel Web Server Extension (SWSE) log file.For information on analyzing other Siebel application diagnostic data, see Analyzing System Data with Siebel Run-Time Data.

To map user session to a Siebel Server

1. Access the SWSE log file. See Configuring Siebel Server and Component Logging for details on locations and naming convention of Web server SWSE files.
2. Identify the Server ID number in the user session cookie entry for the SWSE log file. See Parsing a SWSE Log File Cookie for details on reviewing SWSE cookies.
3. Start the Server Manager command-line interface program (srvrmgr) at the enterprise level.

   For information on starting and running srvrmgr, see Siebel System Administration Guide.

4. Enter the following command:

   list servers show SBLSRVR_NAME, SV_SRVID

To map user session to an application object manager (AOM) task

1. Access the SWSE log file. See Configuring Siebel Server and Component Logging for details on locations and naming convention of Web server SWSE files.
2. Identify the operating system ID number (PID) in the user session cookie entry for the SWSE log file. See Parsing a SWSE Log File Cookie for details on reviewing SWSE cookies.
3. Access the Siebel Server component task list. See Monitoring Server Component Task State for details on this procedure.
4. Query the task list for the specific PID to isolate the AOM task for that user session.
5. Review data on that AOM task. See Monitoring Server Component Task Status for details on these procedures.