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Assessing Skills and Development

The My Skills Development section appears in the Learning Center page if Siebel Competency Management is installed as part of the Siebel application installation. The My Skills Development section includes links to My Recommended Training and My Skill Gaps pages:

• My Recommended Training. Allows the user to browse for suggested training associated with the user's job profile, and to browse training recommended for other job profiles designated as part of the user's career path.
• My Skill Gaps. Provides a summary of the job profile associated with the user, including job code details and job requirements. The following view tabs provide additional detail:
  • Career Path Options. This view lists the subsequent job profiles in the career path.
  • Competency Profile. This list shows the skills or competencies required for the selected job profile.
  • Recommended Training. This list shows the courses or skills that are recommended for the user to close the competency or skill gap for the selected job profile.

For more details on setting up and managing employee skills and competencies, see Siebel Performance Management Guide.

This task is a step in Process of Finding Training on the Siebel Training Web Site.

Reviewing My Recommended Training and My Skill Gaps

Perform the steps in the following procedures to review recommended training and skill gaps.

To view My Recommended Training

1. Log in to the Training site.
2. From the Training Learning Center, click the My Recommended Training link in the My Skills Development section.

   A list of courses appear that address the current skill gaps in the user's current job profile. After a user completes these courses, that user's skills are updated with the skill types and levels associated with each training course.

3. Click Browse Other Job Profiles to view other jobs in the established career path.

   Users can assess current skill gaps against other job profiles and view recommended training.

To view My Skill Gaps

1. Log in to the Training site.
2. From the Training Learning Center, click the My Skills Gaps link in the My Skills Development section.
3. From the Career Management page, review the current job profile, job code details, and job requirements.
4. Scroll down and click the Competency Profile view tab.

   The Competency Profile list shows the required competency levels and the skill gaps that are used to derive Recommended Training courses.

5. Click the Career Path Options view tab to view other career path options and skill gaps associated with the job profile.

   Drill down on a different career profile to show the skill gaps and recommendations associated with the profile and the existing skills of the user.

6. Click the Recommended Training view tab to view recommended classes.

   Drill down on a class name to show course details, topics, objectives, lessons, and so on.