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Siebel Master Data Applications Reference for Industry Applications > Configuring Siebel Master Data Applications > Configuring Siebel Master Data Application Features > About UCM Data Management ServicesSiebel Universal Customer Master (Siebel UCM) provides the following data management services to cleanse, identify, and link incoming source data to the master data records. These services are invoked through the Siebel Enterprise Application Integration (Siebel EAI) interface and can process single or multiple records. Records updated directly within Siebel UCM application also trigger similar data management services but do not trigger survivorship rules. These services take an incoming Account or Contact record and:
NOTE: Siebel UCM provides embedded data matching and cleansing third-party software (SSA). The Siebel Data Quality module is licensed separately from Siebel UCM. See Siebel Data Quality Administration Guide and your third-party data quality provider documentation for further information. See also, Configuring Siebel Data Quality Cleansing for Siebel UCM. Depending on the matching score returned from the data matching engine, UCM can create a new record, link to an existing record, or store the incoming record for further investigation by the data steward. By default the data matching engine returns two threshold scores, an auto threshold score (upper) and manual threshold scores (lower), numbered on a scale of 0-100. These threshold numbers are configurable using Siebel Tools. The matching score results in the following three scenarios:
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Siebel Master Data Applications Reference for Industry Applications, Universal Customer Master Guide |