Bookshelf Home | Contents | Index | PDF |
Upgrade Guide > Siebel Database and UI Upgrade Planning > Important Siebel Database Upgrade Planning ResourcesUpgrades: All Siebel upgrades. Environments: Development, production test, production. This topic lists important publications and resources for performing an upgrade. Review these as part of the upgrade planning process. Product DocumentationSiebel Product documentation is collectively called the Siebel Bookshelf. The Siebel Bookshelf is available on CD-ROM. It is also available on Oracle's Siebel SupportWeb under Product Documentation. Siebel Deployment Documentation SuiteThe following publications are part of the Siebel Deployment Documentation Suite, which is part of the Siebel Bookshelf.
Oracle's Siebel SupportWebThis is Oracle's Siebel products technical support Web site. It provides search engine access to the Siebel Bookshelf, Technical Notes, Alerts, troubleshooting information and other important information. SupportWeb is located at https://ebusiness.siebel.com/supportweb/.
Technical Account ManagerIf you need assistance planning your upgrade or encounter problems during the upgrade, your Technical Account Manager can advise you on how best to use available Oracle resources. Expert ServicesOracle's Siebel Expert Services offers detailed implementation planning and technical consulting services. They also provide rapid response and resolution for critical technical issues affecting Siebel deployments. Contact Oracle's Siebel Expert Services for important information in the following areas: |
Upgrade Guide | Copyright © 2006, Oracle. All rights reserved. | |