Siebel Wireless Administration Guide > Installing Siebel Wireless > Incremental Installation and Configuration of Siebel Wireless >

Assigning Wireless Responsibilities to Users

Five responsibilities are defined within the Siebel seed data to support the various Siebel Wireless applications available with Siebel Business Applications. These responsibilities, along with the Siebel Wireless applications for which they were created, are as follows:

• Sales Representative - Wireless (for the Sales Wireless application)
• Field Service Representative - Wireless (for the Service Wireless application)
• Partner Sales Representative - Wireless (for the PRM Wireless application)
• Registered Customer - Wireless (for the Self-Service Wireless application)
• Wireless Administrator (for all Wireless applications)

In addition to access to specific screens on their mobile device, users may use the Mobile screen on the Siebel Web client to personalize their own device, including the main menu display and the sort order of records. For information about the Mobile screen, see Personalizing Your Wireless Device.

You can assign these responsibilities to Siebel users using the same procedure through which responsibilities for other Siebel Business Applications are assigned, as described in Applications Administration Guide on the Siebel Bookshelf.

Sales Representative Responsibilities

A user provided the Sales Representative - Wireless responsibility receives access to the following screens:

• Calendar
• Contacts
• Activities
• Opportunities
• Accounts
• Sales Orders
• Employees
• Correspondence

Field Service Representative Responsibilities

A user provided the Field Service Representative - Wireless responsibility receives access to the following screens:

• Calendar
• Contacts
• Activities
• SRs
• Accounts
• Service Orders
• Employees

Partner Sales Representative Responsibilities

A user provided the Partner Sales Representative - Wireless responsibility receives access to the following screens:

• Opportunities
• Accounts
• Service
• Contacts
• Activities
• Cust Quotes
• Cust Orders
• Solutions
• Correspondence

Registered Customer Responsibilities

A user provided the Registered Customer - Wireless responsibility receives access to the following screens:

• SRs
• Orders
• FAQs
• Assets
• Branch Locator

Wireless Administrator Responsibilities

The Wireless administrator has access to all of the Siebel Wireless application screens. In addition, the administrator can use the Mobile Devices view in the Administration - Communications screen to establish and edit settings for all mobile devices for all users. For information about the Mobile Devices view, see Siebel Communications Server Administration Guide.