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Siebel Email Response and Business Services
Siebel Email Response uses business services to interact with your database. A business service provides a new top-level object (such as a business object or applet) that can be used to implement reusable business logic and implement business rules capabilities. For more information about business services, see Using Siebel Tools.
Siebel Email Response uses many business services and their associated input arguments in its workflow processes. The two business services used by Siebel Email Response are: