Siebel Email Response Administration Guide > Completing Basic Setup Tasks >

About Setting Up Siebel Email Response

Setting up Siebel Email Response for your business will be easier if you plan your setup using Planning a Siebel Email Response Deployment before you use the setup procedures in this chapter.

NOTE:  Before implementing Siebel Email Response, you must provide your users with adequate training.

Prerequisite tasks. Your organization needs to complete some configuration and installation tasks before setting up Siebel Email Response. This chapter describes these tasks and tells you where you can find more information about them.

Basic setup instructions. This chapter provides step-by-step instructions for setting up Siebel Email Response using information you gathered in Planning a Siebel Email Response Deployment.

If you purchased the Siebel Smart Answer add-on module, use Siebel Smart Answer Administration Guide to implement Smart Answer after completing this chapter.