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Process of Adding Criteria and Values to Assignment Rules

You can add criteria and criteria values to your assignment rules to evaluate and assign candidates.

NOTE:  Assignment rules can be created with no criteria. A rule of this nature functions to make sure that data items of a particular type are assigned, that is, that all objects of the defined type pass. Use such rules carefully, because a rule defined with no criteria can make unnecessary assignments.

To add criteria and criteria values to assignment rules, perform the following tasks:

1. Adding Assignment Criteria to Assignment Rules
2. Do one of the following:
   • Adding Criteria Values to Assignment Criteria
   • Adding Criteria Values as Skills to Assignment Rules Using Expertise Codes