Siebel Business Process Framework: Workflow Guide > Administering Workflow Processes > Monitoring Workflow Processes in a Production Environment >

Overview of Monitoring and Troubleshooting Tools

Tools that can be used to monitor and troubleshoot include:

• Progress and status information. Use the Workflow Instance Monitor view and the Workflow Instance Admin view to monitor the progress and status of each process instance.
• Operation details. Use the event logging facility to trace operations performed by each processing step of a Workflow application.
• Performance-measurement data. Use Siebel ARM to capture timing data for measuring performance of Workflow applications.
• Failure-analysis records. In case of a system failure, Siebel FDR (Flight Data Recorder) automatically captures the events that might have led to a system failure.

You monitor and control workflow process execution in the Administration-Business Process views of the Siebel client. You can monitor and troubleshoot Siebel Workflow in the production environment, where you can view progress and status information, operation details, performance measurement data, and failure analysis records.

You can diagnose a production workflow process with one or a combination of the tools described in this topic. For more information, see Diagnosing a Failed Workflow Process in a Production Environment.