Siebel Communications Server Administration Guide > Using Wireless Messaging > Configuring Wireless Messaging >

Configuring Communications Drivers and Profiles

Siebel applications use the Internet SMTP/POP3 Server communications driver to send wireless messages to the SMTP server that the wireless network operator of the wireless message recipient has made available. Contact your wireless network operator to obtain details.

To complete configuring wireless messaging, you must create a separate communications driver profile for each wireless network operator that contains recipients to whom you want to send wireless messages. The following procedure describes how to configure a profile for recipients on a wireless network, ABC.

To configure a profile for wireless messaging

1. Navigate to Administration - Communications > Communications Drivers and Profiles.
2. In the Communications Drivers list, select the Internet SMTP/POP3 Server communication driver.
3. Click the Profiles view tab, create a new record and complete the fields as follows:
   • Name

     Enter a name for the profile. For example, ABC_wireless_SMTP.

   • Organization

     (Optional). Select the organization to which you want to restrict access to this profile. By default, the application assigns the default organization to the profile. Select another organization to override the default setting.

   • Responsibilities

     (Optional). Select a responsibility to which you want to restrict access to this profile. For example, you might want only users with the Siebel Administrator responsibility to access this profile.

4. In the Profile Parameters Overrides subview, create new records for the parameters in the following table and enter values as described.

   For this parameter ...	Enter ...
   SMTP Server	The name of the SMTP server that the network operator for wireless message recipients opened a connection on to receive messages.
   From Address	The sender's email address for outbound communications. Use one of the following two forms: sendername@companyname.com sender_display_name <sendername@companyname.com> Use the second form above if you want the recipient to see a display name for the sender, in addition to the email address. The specified address is passed to the SMTP server in the "MAIL" command, and is used as the "From:" address in the message header.

   This completes the configuration of the profile that specifies how to send messages to wireless message recipients of the network operator, ABC. For information on how to configure each recipient, see Administering Mobile Devices.

   NOTE:  After a wireless message is sent to a wireless messaging gateway using the Internet SMTP/POP3 Server communications driver, the Communications Outbound Manager server component may log that the message has been successfully sent. However, the log file cannot indicate whether the wireless message was ultimately delivered to a valid wireless messaging address by the wireless messaging gateway.

   For more information about communications drivers, see About Communications Drivers and Profiles and Configuring Communications Drivers and Profiles.