Configuring Siebel Business Applications > Configuring Applets > Process of Customizing Drilldown from the Calendar Applet >

Configuring a Different Destination for the Dynamic Drilldown


This task is a step in Process of Customizing Drilldown from the Calendar Applet.

The optional configuration in this topic causes the dynamic drilldown to drill down to an employee view if the primary contact is an employee. Otherwise, the drilldown displays a contact view.

To configure a different destination for the dynamic drilldown

  1. In the Object Explorer, click Applet.
  2. In the Applets list, locate the Activity HI Calendar Applet.
  3. In the Object Explorer, expand the Applet tree, and then click Drilldown Object.
  4. In the Drilldown Objects list, add a new drilldown object using values from the following table.
    Property
    Value

    Name

    Contact - Detail Employee

    View

    Employee Activity (ERM - Help Desk)

    Hyperlink Field

    Primary Contact Last Name

    Source Field

    Primary Contact Id

    Business Component

    Employee

  5. In the Drilldown Objects list, locate the Contact - Detail drilldown object.
  6. In the Object Explorer, expand the Drilldown Object tree, and then click Dynamic Drilldown Destination.
  7. In the Dynamic Drilldown Destinations list, add a new destination using values from the following table.
    Property
    Value

    Name

    Employee View Drilldown.

    Note that you can use any name.

    Field

    Primary Contact Employee Flag

    Value

    Y

    Destination Drilldown Object

    Contact - Detail Employee

  8. If necessary, make sure that the Employee Activity (ERM - Help Desk) view is defined in the ERM Employee ReadOnly Screen.The Employee Activity (ERM - Help Desk) view comes predefined. It is only necessary to perform this step if the view is deleted or modified for some reason:
    1. In the Object Explorer, click Screen.
    2. In the Screens list, locate the ERM Employee ReadOnly Screen.
    3. Expand the Screen tree, and then click Screen View.
    4. In the Screen Views list, locate the Employee Activity (ERM - Help Desk) screen view.

      Because the name of this screen view contains a special character, you must enclose the name in double quotes when you issue the query.

    5. If the query returns an empty result, then add a new screen view using values from the following table.
      Property
      Value

      Name

      Employee Activity (ERM - Help Desk)

      View

      Employee Activity (ERM - Help Desk)

      Type

      Detail View

      Parent Category

      Employee List

      Viewbar Text

      Activities

      Menu Text

      Employee Activities

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