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Deactivating an MLOV Record Instead of Deleting It

When you administer an MLOV during the lifetime of a Siebel application, it might be necessary to deactivate an MLOV record that Siebel CRM no longer requires. It is recommended that you deactivate the record instead of deleting it. Siebel CRM can correctly display an inactive record in other tables that use the record. Siebel CRM does not include inactive records in any lists. Enterprise Integration Manager ignores inactive records when it validates a list of values.

If you delete an MLOV record, then Siebel CRM does the following:

  • Uses the display value in the list of values entries to display the language-specific text. Note that Siebel CRM cannot correctly display records in other tables that use the MLOV record.
  • To display the language-independent code, Siebel CRM uses the language-independent codes in the target columns that refer to the deleted record.

To deactivate an MLOV record instead of deleting it

  1. In the Siebel client, navigate to the Administration - Data screen, and then choose the List of Values link.
  2. Make sure the Active field does not contain a check mark.

    By default, Siebel CRM includes a check mark for the Active field.

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