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Example of Identifying the HTML File That Contains Help Content

This topic describes an example of how to identify the HTML file that contains help topics for the Accounts screen. You can modify the procedure described in this topic to identify the HTML file that is associated with any screen or view.

To identify the HTML file that contains help content

1. In the Siebel client, navigate to the Accounts screen.
2. Choose the Help application menu, and then choose the About View menu item.
3. In the About View dialog box, note the name of the screen.

   In this example, the name of the screen is Accounts Screen.

4. In Siebel Tools, display the help Id object type.

   For more information, see Displaying Object Types You Use to Configure Siebel CRM.

5. In the Object Explorer, click Screen.
6. In the Screens list, query the Name property for Accounts Screen.
7. Note the value in the Help Identifier property.

   In this example, the value in the Help Identifier property is ID_SCREEN_ACCOUNTS.

8. In the Object Explorer, click Help Id.
9. In the Help Ids list, query the Name property for ID_SCREEN_ACCOUNTS.
10. Note the value in the HTML Help URL property.

    In this example, the value in the HTML Help URL property is help/siebaccounts.htm. The siebaccounts.htm file is the HTML file that contains help topics for the Accounts screen.

Siebel CRM associates some screens with generic help topics. In this situation, if you customize help, then you must use a different file name. For more information, see Adding Generic Help Topics to a Screen.