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Configuration is the process of altering a predefined Siebel application to meet business requirements. This can range from making minor changes, such as adding text box controls and their underlying fields, to creating a new user interface or creating new business entities.
Siebel Tools is an integrated development environment that allows you to reconfigure and customize Siebel CRM. It is a software configuration toolset rather than a programming language. This toolset provides you with a way to create and modify object definitions and their properties so that you can develop and customize Siebel CRM.
Siebel CRM is built on object definitions that Siebel CRM executes when the user uses the Siebel client. You can modify these definitions. To create a completely new module, you can create new object definitions or modify predefined definitions. It is not necessary for you to write C++ program code, although you can write Siebel Visual Basic (Siebel VB), Siebel eScript, or browser script to supplement the programmatic logic of Siebel CRM. Note that Siebel Visual Basic and Siebel eScript run on the Siebel Server. Browser script runs on the client.
The licensing agreement between Oracle and Oracle customers is such that customers are only entitled to use and configure Siebel objects that belong to modules they have purchased. Example objects include business components and tables. If Siebel CRM does not display a Siebel object in the licensed user interface through views that Siebel CRM displays according to your license key, then you are not entitled to use that object in a custom configuration. To display these tables, you can define new tables and define new business components and user interface objects.
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