Siebel Field Service Guide > Siebel Advanced Contracts >

Process of Managing Advanced Contracts


This sample process represents the tasks that are carried out in the Scenario for Advanced Contracts.

Administrator Procedures

See Agreements for procedures specific to administrator tasks. In addition, the following procedure is specific to Advanced Contracts: Creating Benefit and Condition Templates.

The Contracts administrator is also responsible for setting up workflows. For more information about workflows, see About Workflows for Advanced Contracts.

End-User Procedures

Refer to Agreements for procedures specific to End-User tasks. In addition, the following procedures are specific to Advanced Contracts:

Siebel Field Service Guide Copyright © 2007, Oracle. All rights reserved.