Siebel Field Service Guide > Business Service Methods Reference for Field Service > Asset Management >
CheckAssetWarranty examines all the warranties for a given asset and checks whether any are applicable according to the Warranty Criteria business service user property.
When creating a service request or repair number for repairing an asset, the user can click the menu button and select the Check Warranty option (available on the Service screen > Service Request List > Service Details view) to instantly check the valid warranty coverage based on a specified day.
If a warranty is not associated with an asset, the Check Warranty feature automatically checks the parent and root assets to determine whether or not the asset is covered by an applicable component warranty. By default, a warranty check is made for the asset and a component warranty check is made for the asset subcomponents. The component warranty checks whether the subcomponent can be disabled by setting the value for the Sub Component Check business service user property to N.
The criteria for selecting applicable warranties are flexible and can be altered by changing the parameters in the Warranty Criteria business service user property.