Siebel Field Service Guide > Business Service Methods Reference for Field Service > Dispatch Board >

AssignActivity Method

AssignActivity is the method called when an activity is dropped onto the employee Dispatch Board. This method is designed to leverage the caching mechanism implemented on the Dispatch Board to maximize end user performance.

Usage

This method is called by the FS DB Planned GanttChart AX Applet. The calling of this method is set using the Drag Drop Business Service applet user property.

This method is specific to the CSSSWEFrameGanttDBActX class used for dispatching employees. It is designed to perform the specialized ownership changes particular to the updating of the Action business component's primary owner and the subsequent updating of the Dispatch Board's performance cache.

When it is called, the method removes any previous primary owner, sets the new primary owner to the employee on the Y business component (shown on the Dispatch Board's y-axis), and sets the status to Scheduled.

Additional Details

If pre-or post-processing needs to be done on the drag and drop business event to support a specific business process, this method's arguments can be accessed from custom code.