Siebel Field Service Guide > Business Service Methods Reference for Field Service > Dispatch Board >
GetWirelessCoverage is the method that checks whether the employee has a wireless handheld device that is in coverage.
This method is invoked from the Dispatch Board after the user clicks the Wireless Coverage button. The method verifies whether an employee's handheld device is on the network and returns Y or N depending on whether the ping is successful.
The method references the Wireless Coverage Timeout business service user property, which determines how many seconds the business service waits for a ping response.