Siebel Field Service Guide > Business Service Methods Reference for Field Service > Dispatch Board >

GetServiceRegionId Method


GetServiceRegionId is used to retrieve the service region ID, based on the postal code (ZIP Code) that is passed to it.

Usage

This method is called whenever an address is added to an activity or service request. It then determines the service region mapped to that activity. This method is used to set the service region in the Service Request and Activity business components when an address is specified.

Siebel Field Service Guide Copyright © 2007, Oracle. All rights reserved.