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The Inventory module manages service parts inventory. Inventory is tracked in real time across locations and businesses, including trunk inventories, and is accessible from anywhere in the company. Siebel Service Inventory provides a Part Locator screen to find parts during the RMA/order process or during a dispatch operation. The Part Locator Engine offers real-time access to inventory, allowing end users to make accurate and informed decisions on parts shipments.
The Field Service Part Browser allows a field service engineer to investigate the availability of a product in all inventory locations within a field service business.