Applications administrators can use this chapter for configuring the Siebel application, so that end users can use Release Manager. Product Marketing, Engineering, Quality Assurance (QA), and Technical Publications managers can use this chapter to monitor their teams' progress. End users (product marketers, engineers, QA testers, and technical writers) can refer to this chapter for procedures to record their development tasks.
The Release Manager and Quality modules of Siebel Service work together. After a product is released, the Quality module tracks the product improvement process and channels requests for improvements to future releases. For more information about the Quality module, see Quality. Topics for this chapter include: