Siebel Field Service Guide > Setting Up and Using Scheduling >
Defining Schedule Hours
This task is a step in Process of Setting Up Scheduling.
For each schedule, you set schedule hours that define the hours of availability. The schedule may also include a set of exceptions (in the Exception Name field), which are defined in the All Exceptions view and the Exception Hours view.
To enter the hours for a schedule, perform the following tasks:
See also About Schedule Horizons and Time Zones for more information about how Scheduler uses schedule periods and time zones.