Siebel Field Service Guide > Setting Up and Using Scheduling > Creating Constraint Sets for Scheduling >

Defining Constraint Sets

This task is a step in Process of Setting Up Scheduling.

Constraint sets provide the basic definition of a predefined set of constraints that a service region uses for running the Optimizer. A constraint set is associated with a constraint set in the Administration - Scheduling > Service Region List view. See Creating Service Regions for more information.

To define constraint sets

  1. Navigate to the Administration - Scheduling screen > Constraint Sets view.
  2. Create a new record and complete the field as appropriate.
  3. Scroll down to the Constraints list.
  4. Create a new record, selecting a predefined constraint from the Add Constraint dialog box that appears.
  5. Enter a start and end date for the constraint if applicable.

To view the service regions associated with a constraint set

  1. Navigate to the Administration - Scheduling screen > Constraints Sets view.
  2. Select a record in the Constraint Sets list.
  3. Click the Service Regions view tab.

    The Service Regions view contains read-only records listing the service regions that use a constraint set.

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